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FAQs

Frequently Asked Questions

Find answers to common questions about leasing, amenities, pet policy, smart home features, parking, and more at The Metropolitan in Louisville.
Can I take a Self Guided Tour even when the Office is closed?
Yes, you can take a Self Guided Tour of your favorite apartment daily from 6:00am – 8:00pm, even on Holidays!
What parking options are available at this community?
The Metropolitan offers free surface lot parking for residents.
When is trash pickup?
Please take all trash to dumpsters located in the back of the property.
Where is the dog park?
This is located in our 2 bedroom courtyard in the back on the property.
Does it cost anything to apply at this community?
No, it is free to apply for an apartment with SMARTLEASING! After you are approved, you will have the option to pay a reservation fee to hold your apartment.
What is Venterra’s AutoPay Discount, and how much can I save?
Sign up for AutoPay in SMARTHUB and receive a $20 discount on your rent each month! Exclusive to Venterra.
When is garbage collection? When is doorstep trash pickup?
Garbage is collected on Please take all trash to dumpsters located in the back of the property. .

Find Your Home at The Metropolitan